The pace of change:

You have a whole telecoms industry that would be traditionally viewed as stable. Suddenly we are being hit by the pace of technological change.

Adapting to future needs and pressures:

We have survived 25 years, we believe we will survive another 25 years.

The need to develop skilled service jobs:

Ireland is not the most cost-effective place in the world to manufacture.

Galway's limited air access:

We will keep hammering on the door and keep believing something can happen on that front. We do not want this place to be hard to get to.

Leaving his army officer career behind:

I certainly had management skills but they needed to be tempered given the environment I was going into.

Being a manager:

The biggest drawback is travel.

The parent company's restructuring plan:

We are confident and hopeful that in the next three to four months, some firm decisions will be made and then we will continue on the path we want to continue on.