The conclusions of the NIB inspectors regarding improper practices carried on by the bank and by National Irish Bank Financial Services Limited were:

(a) that bogus non-resident accounts were opened and maintained in the bank's branches, enabling customers to evade tax through concealment of funds from the Revenue Commissioners;

(b) fictitiously named accounts were opened and maintained in the bank's branches, enabling customers to evade tax through concealment of funds from the Revenue Commissioners;

(c) CMI (Clerical Medical Insurance) policies were produced as a secure investment for funds undisclosed to the Revenue Commissioners;

(d) special savings accounts had DIRT deducted at the reduced rate, notwithstanding that the applicable statutory conditions were not observed;

(e) there was improper charging of interest to customers;

(f) there was improper charging of fees to customers;

(g) at no time prior to the appointment of the inspectors did the bank address the issue of a potential retrospective liability to the Revenue Commissioners for tax arising from the irregularities in the operation of DIRT.