240 jobs announced for Newry, Dublin

Up to 240 jobs are to be created in Dublin and Newry, it was announced today.

Up to 240 jobs are to be created in Dublin and Newry, it was announced today.

French-owned call centre operator Teleperformance is to create 200 jobs in Newry to work on a customer helpline for the grocery chain Sainsbury's.

Teleperformance is based at the same site as Sainsbury’s Newry store at The Quays Shopping Centre.

In February the company announced it was created 610 jobs at its customer contact centres in Newry and Bangor.

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Separately, business software firm SuccessFactors is to create up to 40 new jobs in Dublin over the next three years.

The California-based company is to establish a new European multilingual business centre in Dundrum to service SME clients.

"Our investment in the new Dublin office is an integral part of supporting our customers. Dublin's international reputation in multilingual activity, combined with the ready availability of a diversity of multilingual talent in one city, its European air access, and its competitive costs relative to other European locations made it the logical choice for us," said Lars Dalgaard, CEO of SuccessFactors.

The company has more than 2,700 customers and 5.1 million end users and its applications are deployed across 60 industries in over 185 countries in 31 languages.

Founded in 2001, SuccessFactors has a wide range of corporate customersincluding Kellogg's, Orange, Cadburys Schweppes and Siemens.

The firm yesterday posted break-even quarterly results that beat expectations, saying that it saw small signs of recovery, and narrowed its 2009 loss expectations.

For the second quarter, it posted a net loss of $2.3 million, or 4 cents a share, compared with a net loss of $19.3 million, or 37 cents a share, a year ago.

Revenue rose 44 per cent to almost $37 million.

Additional reporting: Reuters

Charlie Taylor

Charlie Taylor

Charlie Taylor is a former Irish Times business journalist