Galway city councillors have agreed to a review of the council's policies on anti-social behaviour and the transfer of tenants, arising out of the death of Bríd Cummins last December.
City manager Joe McGrath recommended an immediate review of the anti-social behaviour policy, which would address its practical application as well as the need for a framework for dealing with neighbourhood disputes.
Ms Cummins died on the day she was due to be evicted from her local authority flat. No foul play was suspected.
Cllr Billy Cameron (Ind) said the current policy was draconian. He said the report showed that the council had been dealing with a very vulnerable woman with mental and physical disabilities but she was shown a lack of humanity and compassion.
"I hope we can now move on to a more compassionate relationship between Galway City Council and all its tenants."
Cllr Declan McDonnell (PD)said the current policy was not strong enough to deal with some situations. "I agree with revisiting the policy but see no reason to take away from it because anti-social behaviour does exist."