British fixed-line telecoms giant British Telecom (BT) is cutting 13,000 jobs at its retail division.
The job cuts, announced today, are part of moves announced earlier to cut £850 million sterling in costs over three years.
In its earlier statement, BT Group detailed targets for its fixed-line voice call division and unveiled a new off-peak calls package to tempt retail customers as competition hots up.
BT said it was aiming for 3 per cent compound annual growth in revenue for the four years to 2004/2005 for BT Retail.