Blog on here: Ryanair charged me £152 (€225) to change my flight date and a further £70 (€100) to change one of the passengers. All because I was unwell and not able to fly. It is daylight robbery.

And contrary to their adverts about cheap flights - a load of nonsense - they even charge you to put luggage in the hold. Who goes on a plane without luggage? Do they fly these huge planes with empty holds because everyone crams everything they need for their trip into hand luggage? And as for customer service, it is non-existent. When I called reservations (they don't have customer services) I was told "it is not my problem". Well it should be someone's problem, as someone is lining their pockets with other people's hard-earned cash. And we make this legal practice as long as they state it in the tiny print. I'm absolutely furious . . . I'm never flying with them again, and will be advising everyone I know not to either. - J Templeman