Thumbs Down: Drive carefullyCar dealers could be putting customers' safety at risk by giving them bad advice, according to a report published last week by British consumer group Which? Undercover researchers posing as potential customers asked dealers three safety questions and found that just one in four answered all of them satisfactorily.

Dealers gave inconsistent advice when asked about carrying a six-month-old baby on the front passenger seat. They were often unclear about the benefits of electronic stability control and many dealers did not know what "active" head restraints which reduce whiplash were and which cars had them.

Thumbs Up: Plane  pizzasHats off to the Delta Airlines pilot who, after informing his passengers that he was forced to divert his plane from Phoenix to JFK to Syracuse because of thunderstorms last week, phoned down to a local pizza parlour and ordered takeaway pizzas and soft drinks for all his passengers to make their wait more palatable.

And as if that wasn't enough, according to the New York Times, flight attendants helped to serve the pizza while the pilot made regular announcements from the departure desk about the prospects for getting en route again.