Cisco Systems gave a dismal revenue outlook, stunning investors who had hoped for proof of a recovery in technology spending and sending major tech stocks tumbling.
Forecasts for quarterly and yearly revenue fell far short of Wall Street's expectations, a big disappointment for the firm, which is seen as a top beneficiary of the surge in global wireless and Internet traffic. Cisco shares tumbled over 14 per cent.
John Chambers, one of the longest-serving CEOs in Silicon Valley whose views on economic trends are well regarded, cautioned of "short-term challenges" in Europe and public sector spending, as well as weakness among its most important customer segment: service providers.
"First of all, our view on this guidance is, we are disappointed," he said. "We are obviously not projecting growth as fast as we would like over the next several quarters," Mr Chambers told analysts on a conference call.
That shaky outlook sent shares in fellow industry heavyweights down in extended trading. Microsoft fell 1.6 per cent, IBM slipped 1.2 per cent, Oracle Corp shed 1.4 per cent and Intel dropped 2.1 per cent.
The top network gear maker is one of the sector's prime bellwethers due to its broad, global operations. And its fiscal first quarter runs through late October, later than many peers, offering a more up-to-date indicator of industry trends.
But analysts were uncertain whether weak guidance necessarily meant conditions for its technology peers and rivals had similarly worsened.
"The question is, given the very weak guidance, whether this is very company-specific or whether this is macro, environmental. We're just not seeing this kind of weakness at any other company," said Jefferies & Co analyst William Choi.
Cisco may be an exception because of its high exposure to public sector clients, many of whom are worried about debt. He also said earlier supply shortages in the technology sector may have generated double orders that were later cancelled.
Cisco forecast revenue growth of 9-12 per cent in fiscal 2011, well below the 13.1 per cent analysts had expected on average. A projection for 3-5 per cent revenue growth in the fiscal second quarter - the current period - also fell far short of Wall Street's expectations for 13 per cent.
Mr Chambers said public sector clients had cut back, and noted weakness particularly in Europe. He also noted a slowdown in orders from service providers, including cable operators.
"It's worse than we imagined. I'd say we were certainly on the nervous side going into it, but this is not something we were anticipating," said Morgan Keegan & Co analyst Simon Leopold.
While Cisco has a good track record of beating Wall Street's expectations, it wouldn't be the first time its outlook and CEO's comments spooked the market.
Mr Chambers' warning last quarter about "unusual uncertainty" among customers also sparked a sell-off.
Cisco's customers, who cut back during the recession, have begun spending more on their network infrastructure, with phone companies buying more advanced equipment to handle growing smartphone traffic and corporate clients upgrading their data center equipment.
But the pace of recovery has been in doubt, with both companies and government agencies trying to control their costs by trying to do more with less.
Revenue in the fiscal first quarter ended October 30th, rose 19 per cent from a year earlier to $10.75 billion. That was roughly in line with the market's average forecast of $10.74 billion.
But orders in the quarter, an indicator of sales in the coming quarters, were lower than initial estimates by over $500 million, Mr Chambers said.
Quarterly net profit rose to $1.9 billion, or 34 cents a share, from $1.8 billion, or 30 cents a share, a year earlier. Excluding items, earnings per share rose to 42 cents, beating Wall Street's expectations by 2 cents.
Mr Chambers described the weakness as an "air pocket" that was likely short term, adding that the company would eventually get back on track to achieve its long-term target of 12-17 per cent annual revenue growth.
Reuters