Dublin Airport calmer after 'pandemonium'

Passengers at Dublin Airport still faced many delays today because of the backlog created by yesterday's malfunction of the radar…

Passengers at Dublin Airport still faced many delays today because of the backlog created by yesterday's malfunction of the radar system.

The most serious delays appear to be to destinations in the UK but many flights which were due in to Dublin this morning are also affected. Most notable of these was a flight from Fuerteventura in the Canary Islands which was due to arrive at just after midnight but is now delayed until 4pm today.

Flights from Frankfurt and Berlin also faced delays of up to three hours.

While airport staff maintained that progress was being made and that delays would be less of a problem as the day moves on many passengers expressed anger at what was happening with the lack of information being a recurring complaint.

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A Galway couple who were due to fly to Rome yesterday afternoon with Aer Lingus expect to be delayed by up to a full day with an afternoon flight to Naples followed by a train to Rome being their best option.

Patrick Costello and Josephine Vaughan from Spiddal stayed in an airport hotel last night and said that if the Naples flight is delayed they could miss their train to Rome and have to find accommodation in Naples for the night.

They said: "Depending on how things go we could have the first two days of the holiday eaten up travelling, and we are spending just four days in Rome before moving on to Sorrento for a week. That's the worst of it for us in that it is ruining one part of the trip.

"Part of the problem is that we had to try to get on to other scheduled flights many of which were full and they would not put on an extra flight."

English businessman, Barry Goulding, from Northampton, said that he flew over on a day trip for a business meeting from Stansted yesterday and was unable to get out of Dublin last night. He said that the most infuriating thing about it was the "lack of respect for passengers".

"Things are calmer here now but there was pandemonium here last night and the staff just seemed to disappear leaving us to our own devices. I paid £280 for a return trip in a so-called low fare airline and the least I would expect is to be told what is going on rather than having to work out for myself that flights are not happening," he said.

"I have to queue up again to get another ticket and depending on how that goes I might make my way to Belfast as see can I get out from there, but this is an international airport and they have had problems with the radar before so there is no excuse for the lack of preparation," he added.

Kevin Philpott from Derby was flying to East Midlands airport yesterday at 2pm but he said the flight was delayed until 11.35pm. "Just after 7pm we were told it was cancelled and I am travelling with my wife and my mother who is elderly and standing around not knowing is not easy. We were luck enough to get a place in a hotel nearby but we were left to fend for ourselves," he said.

Renata Dunauskiene was due to depart to Lithuania with her eighteen month old child at 4pm yesterday but spent from midday until 9pm in the airport before the flight was cancelled. She was queuing at a Ryanair desk to get tickets for an alternative flight on Saturday.

"I cannot express the frustration of spending eight hours here trying to keep a child of that age happy while not knowing what is happening or whether the flight will happen at all. The baby was crying and I was stressed and it was very unpleasant with the crowds here," she said.

Those who were due to travel yesterday appear to be the most severely affected with today's delays not as long. Airport staff appear optimistic that delays will be kept to a minimum but passengers are more sceptical and feel it will be quite some time being the backlog eases off.