Sir, – While I have no wish to make fun of the appalling housing crisis, I did note with some amusement that the Residential Tenancies Board figures for registration are significantly down.
Surely this is at least partly due to their terrible website. I tried to register on the new version some months ago and failed.
I even tried talking to what seemed like a bot as I could not get through by phone. Eventually, I sent a long email explaining the problem in July, to which I have had no response.
In the meantime, an automated reminder came to re-register. At that point, I printed the email, filled out the paper form and sent them a cheque, which has not been cashed, three months on.
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Perhaps if the RTB could hire some tech staff, answer their phones and open their post, they might see the registration numbers increase again. – Yours, etc,
CLAIRE BRADLEY,
Swords,
Co Dublin.
