Sir, – I am becoming more frustrated every day by “automatic responses” to emails.
Government departments, service providers, commercial companies, property management companies, etc, now use this to let me know that they received my email and that’s the end of it!
Could I suggest that they don’t bother to reply until they have something useful or helpful to tell me.
This is yet another erosion of customer service, which is getting worse every year.
READ MORE
The 100 best Irish books of the 21st century: No 100 to No 51
Gerry Thornley: Jack Crowley’s patience rewarded as Ireland go in search of Rome revival against Italy
An Irish Diary on memorable gigs from John Denver in the RDS to Bruce Springsteen in Slane
Catherine Fulvio’s St Patrick’s Way review: Glorified advertorial is a blizzard of bland. It’s a disservice to the celebrity chef
It’s time for the Government to deal with this on behalf of all of us. – Yours, etc,
SHEILA DEEGAN,
Dublin 3.
