Madam, - I'm glad to note that Ryanair's head of communications, Peter Sherrard (April 26th), had both the time and interest to read Noel Whelan's piece in The Irish Times (Opinion, April 21st) and respond. My checked-in iPod and phone were lost on a Ryanair flight last August and I am still awaiting the company's response. - Yours, etc,
DANIEL PHILBIN BOWMAN, Merrion View Avenue, Ballsbridge, Dublin 4.