One-third of complaints against energy suppliers upheld
Regulator dealt with 186 complex grievances last year
Regulator dealt with 186 complex grievances last year
Governments now talking about ramping up fossil fuel infrastructure alongside renewables
Not enough safeguards in place, CRU chairperson tells Oireachtas climate committee
Families see 27.4% rise in bills as profits at ESB Networks increased by €74 million
Commission for Regulation of Utilities says people should look to price comparison sites
Remaining 1,500 customers moved to supplier of last resort Electric Ireland
Net Results: Data centres’ high energy use may be to blame for loss of chip-making jobs
Mark Foley says scenario ‘very unlikely’ and he expects a secure supply over winter period
Commission to urge Government to consider LNG as domestic energy sources dwindle
Households’ electricity levy will fall to €4.30 a month from €6.52 in October
Flogas and Panda Power had the highest number of complaints per 10,000 customers,
Grid will continue to need natural gas to secure electricity supply, CRU says
Temporary ban on cutting off customers’ gas and electricity supply to be lifted on June 1st
Regulator to lift ban on electricity and gas disconnections from June
One fifth concerned about impact on usage, study finds
Electric Ireland had highest volume of complaints upheld against it
Regulator concerned at decline in switching rates as suppliers increase prices
Regulator concern at lack of consumer engagement with measures for vulnerable customers
Failing to change supplier over last four years has cost consumers almost €1,700
Pinergy had a high level of complaints relative to market share, CRU found
Commission for Regulation of Utilities reduced its deficit to €1.09m as revenues increased by 6% to €15.9m
Smart meters will help customers make better choices about their consumption
Regulator recently carried out an audit on the websites as part of accreditation process
Devices will provide ‘real-time’ electricity consumption information and end meter-reading house calls
Commission for Energy Regulation report highlights the financial benefits of ‘switching’
Crosswords & puzzles to keep you challenged and entertained
Full general election coverage including analysis and results for all 43 constituencies
How does a post-Brexit world shape the identity and relationship of these islands
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