Ex-Eir CEO Carolan Lennon named country leader of Salesforce Ireland
Software giant employs about 2,500 people in the Republic
Revenues rise at Eir as broadband, mobile and TV customers grow
Earnings stable during quarter as company launches new telecoms and ICT venture
Eir planning to sell almost half of Irish fibre network
Financial advisory firm Lazard engaged to advise on possible transaction
Eir’s profit jumped 13-fold to €286m last year, accounts show
Company making improvements in its customer care offering, chief executive says
Eir reports ‘solid’ third quarter despite Covid impact
Sports content revenue hit by pandemic, but number of fibre broadband customers rises
Eir plans further 5G expansion as it reaches 57% of population
Move is part of €1bn capital investment programme by Eir in its network
Eir revenues slide but company predicts improvements
Telco now has 798,000 customers using high-speed fibre broadband services
Covidius horribilis: Business winners and losers of 2020
Coronavirus meant the end for many firms, while others adapted and prospered
Comreg criticised for ‘toothless’ response to poor Eir customer service
Regulator tells committee it is Eir’s responsibility to fix problems
Eir chief apologises at Oireachtas committee hearing for failings in customer care
Sligo Chamber of Commerce rejects idea that lack of suitably skilled staff was part of problem
Analysis: Eir’s problems will only get bigger until it takes customer care seriously
As many of eir’s customers will know, the company’s appalling record on customer care is not new
Eir’s two fingers to customer service
Minister must ensure ComReg has powers to take action against Eir over ‘appalling’ service
Tourism Ireland boss Niall Gibbons ‘most influential’ Irish CEO on LinkedIn
Shunning social media ‘missed opportunity’ for business leaders – Reputations Agency
Eir says its 5G network has grown threefold since launch
Company also said 4G is now available to more than 99% of the population
Eir takes on extra staff as ComReg chases it on complaints
Telco says it has increased customer support team numbers in response to issues
Revenue falls 2% at Eir but company sees solid growth
Eir tightens cost controls amid ‘challenging environment’
Eir sells mobile mast infrastructure company for €300m
Group retains ownership of its base stations, antennae and telecom-related equipment
Earnings at Eir rose to €154m in third quarter
Telco further cut costs and saw a rise in customer numbers for some products
Garda mobile contract win causes concern over Eir’s use of Huawei kit
Garda ‘satisfied’ it has suitable encryption services to ensure security of mobile devices
Eir growth fuelled by cost cuts as competition hits revenue
Company continues to grow broadband and mobile customer numbers
US reiterates opposition to Huawei equipment being used for Irish 5G
US officials travelled to Dublin on Monday to meet Irish officials, Ibec and telcos
Eir ‘very happy’ with Huawei as supplier for 5G network
Chinese technology giant is accused by US of industrial espionage
5G race hots up as Eir launches new platform in 10 cities and towns
Dublin, Cork, Limerick, Galway and Waterford among first counties to avail of new tech
Eir revenues continue to slide but results ‘in line with expectations’
Telco posted earnings of €578m after successful cost-cutting programme
Eir’s baffling broadband plan offer raises suspicions of sabotage
Disjuncture between firm’s inside-the-process cost of €2.75bn and new claim is jarring
Eir says it could have delivered broadband for €512m State subsidy
Figure in letter to Minister is significantly below current projected €2.97 billion subsidy
Eir best-placed to provide rural broadband solution
Expertise and existing infrastructure makes firm ideal for far-cheaper national rollout
Eir’s cost claims strike at FG’s reputation as custodian of finances
While NBP will not be ditched, criticism of expense and complexity tarnishes plan
Eir broadband plan looks set to be rejected by State
Telco’s €1bn alternative plan for rural broadband does not satisfy criteria
The Irish Times view on infrastructure projects: the questions keep coming
The Government’s claim to economic competence has taken a big hit
Broadband ‘red lines’ must go to reach €1bn bill, says Eir
Varadkar says Government is taking Eir comments to Oireachtas ‘seriously’
Eir willing to re-engage with broadband plan if model changed
Telecoms firm tells Oireachtas committee it is ‘certain’ plan can be delivered for €1bn
Eir sales fall but results ‘in line with expectations’
Telecoms company sees earnings rise in third quarter on back of cost-cutting moves
Eir appeals €10m burden of providing ‘essential’ services
Telco argues the the regulator has left it with an unfair burden
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