consumer protection

Warning issued on potentially fatal issue with child’s toy truck

Recall of ‘2-Play Construction Truck’ issued over concerns batteries could be accessible to children and swallowed

Temu accused of ‘manipulative’ sales techniques and lack of transparency

Consumer groups across Europe concerned at business practices at rapidly growing Chinese-based online retailing platform

The death of customer service: Eir is not alone in letting its customers down

When it comes to poor customer care, Eir is not alone in letting its customers down

Learn to complain effectively, it will save you time, stress and money - and try these trigger words

The phrase ‘I want a supervisor’ can be less effective than ‘I want to log a formal complaint’

Regulator proposes ‘beefed-up’ consumer protection

Central Bank publishes consultation paper on reformed consumer protection code for the digital age

Problems with goods and services leave Irish consumers out of pocket by €1bn a year

Survey finds approximately 1.6 million adults had problems with purchases in last 12 months

Consumer watchdog contacted Amazon ‘dozens of times’ this year about safety alerts over products

Items highlighted by CCPC included paddling pools, hair straighteners and helmets

Christmas shoppers warned of ‘buy now, pay later’ credit risks

Sizeable minority of consumers unaware that such arrangements are credit products, says Central Bank

Black Friday sales more likely to attract young people, CCPC says

The consumer watchdog monitors online and instore discounts to ensure consumers not misled

Central Bank warns about fraudsters targeting customers seeking cash loans

Regulator warns the public to beware of any credit firm looking for an upfront fee to secure a loan

Confidence in banking eroded by Bank of Ireland ‘glitches’, says consumer advocate

Outage could have caused `no end of difficulties and grief’ for customers says Dermott Jewell

Greece fires: What are your rights if you’re due to go on holiday to Rhodes or Corfu?

Travel companies and airlines offering varying help to leave islands, but flights out continue as scheduled

Gift cards can hold unwelcome surprises as freezing of four shopping centres’ cards shows

Retail outlets pausing their own branded gift cards has drawn fresh attention to a multibillion euro sector

Competition regulator to review deal between Thorntons and City Bin

Regulator to run phase-two investigation of deal between recycling firms to assess whether it would greatly reduce competition in the sector

Only the supermarkets know if they are charging fair prices

First milk prices fell across a range of retailers, then butter. But consumers are waiting for something more meaningful

Sinister Revolut scam sees reader’s account drained of thousands

Pricewatch: Nearly €6,000 was taken from a company account within a matter of minutes but Revolut maintained the fraudulent transactions had been legitimate

Credit unions can be key players in opening up financial competition and taking on the pillar banks

A smoother switching code, better consumer education and more even-handed regulation will promote a market that works for consumers

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