Eir
Irish businesses must build consumer confidence over data, new survey shows
Less than a fifth of consumers trust companies to keep their data secure
Right to switch broadband or mobile provider for free ahead of in-contract price hikes proposed
Fixed rises in contract based on inflation have prevented consumers shopping around without penalty
Eir’s revenues and earnings decline as fixed-line customer numbers continue to shrink
Irish telco says results are in line with expectations
Imagine to freeze broadband prices for five years
Telco said the price freeze would apply to all fibre customers and would last until 2030
Phoenix Tower plans €75m spend after green light for €937m Cellnex deal
US masts operator sees ‘massive’ need for expansion of network to deliver infrastructure for wireless and AI-related services
Oldest phone kiosk in Ireland finds new home in Little Museum of Dublin
The K1 phone box was first installed on Parkgate Street, close to Phoenix Park, in 1925
The trouble started for our reader after switching from Eir to Vodafone
Pricewatch: Anne’s request for cancellation ‘was not enough to warrant’ it, says telecoms company
Eir refuses to refund 91-year-old for a service her family says was cancelled a decade ago
Utility has marked complaint taken by customer’s daughter as closed
Oops! What branding flops tell us about the companies involved
Corporate makeovers can be very expensive and they frequently misfire
Ryanair most complained-about company to consumer watchdog in first half of 2025
Airline was followed by Eir and Sky, while Ticketmaster appeared to put Oasis controversy behind it
‘I was delighted with the big, happy head on him’: Stories of soundness restoring readers’ faith in humanity
From Ryanair and Decathlon to Stena and Dublin Bus, here are some happy-ending tales of sound customer service
Social media influencer posted ‘misleading’ adverts on Instagram, regulator finds
Five ads promoting jewellery and beauty products posted by Julie Haynes resulted in seven complaints, all of which were upheld
Eir seeks £67m in damages from rival BT relating to dispute over NI public sector contract
Eir claims it was kept in the dark by BT on key information when tendering for a large public contract in Northern Ireland in 2018
Former Eir headquarters in Citywest for sale
2022 Bianconi Avenue is quoting €9m, having been on the market in 2022 for €37m
‘I’ve paid Eir €3,000 more than I needed to, can I get a refund?’
The price of being switched to an out-of-contract rate when your deal term ends can be high
Credit union movement named most reputable organisation in Ireland
Meta, X (formerly Twitter), RTÉ, FAI and Uisce Éireann were the organisations with worst reputations
Life admin has become more irksome as many utility firms treat customers with contempt
In a country where many utility companies treat their customers with contempt and consumers pay 42 per cent more for goods and services, life admin can be eviscerating
Consumers could face €1,000 increase in bills across energy, broadband and other areas from this week
Surge in costs for health insurance, energy, television, broadband and mobile phones
Ticketmaster, Eir and Ryanair top list of firms that triggered the most consumer complaints to watchdog
Almost 45,000 people contacted Competition and Consumer Protection Commission overall last year about goods and services
Vodafone, eir and Three are hiking broadband prices. What can you do about it?
Broadband and mobile phone service providers are set to raise prices
I want to sell my late wife’s Vodafone shares, but I’m at a loss finding the original value
Widower wants to sell shares now that probate has been granted but is at a loss on how to assess the capital gain, or loss
Taoiseach ‘fully understands anger’ over Storm Éowyn as power restoration continues
ESB Networks warned public not to approach dangerous fallen electricity infrastructure
After Storm Éowyn, can Ireland’s electricity, water and phone networks cope with further extreme weather?
‘We’re not resilient to today’s climate,‘ says expert as State and utility companies face greater pressure to prepare for stormier weather
Foul Eir, fresh Eir: two customers relate sharply contrasting experiences with the company
Peter was still being charged months after he closed his account; while Mary had an altogether more positive experience
Children in Ireland receiving first mobile phone at average age of nine
Survey finds parents and guardians aged under 35 more likely to give devices to children at a younger age, as are those in Dublin and Leinster
‘I joke that my two children are my retirement plan, but I’m not sure they see it that way’
Me & My Money: Maria Fleming is chief executive of First Fortnight Festival
England’s misery beats Late Late Toy Show into second place on Eir
Telco published its 2024 year in data on Monday, which offered a detailed view of Ireland’s evolving digital habits
Eir fined €2.8m for failing to allow other companies access to network information
Telco agrees to fine following five-year investigation by regulator Comreg
Paying hundreds for your phone each year? Here’s how to dial down the costs
A guide to cutting mobile phone costs, from switching providers at the end of your contract to avoiding overcharges on data
Eir earnings rise as customer numbers grow
CEO Oliver Loomes says company had ‘solid performance’ during third quarter
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How does a post-Brexit world shape the identity and relationship of these islands
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