The Irish Times

Customer experience in Ireland: The best and worst companies

Customer experience in Ireland: The best and worst companies

‘Too many companies don’t understand their customers and don’t care about them’

Mon Apr 12 2021 - 00:00

Time to drop the Dickensian view of Irish credit unions

Time to drop the Dickensian view of Irish credit unions

Modern credit unions are scaling up to provide a dynamic service to local customers

Mon Mar 01 2021 - 04:52

Credit unions to undercut banks by offering current accounts

Credit unions to undercut banks by offering current accounts

Over 110 branches to provide debit cards, standing orders, direct debits and overdrafts

Thu Oct 17 2019 - 05:15

CityLink and Allianz big losers when it comes to customer experience

CityLink and Allianz big losers when it comes to customer experience

Survey of 160 brands shows fewer than 10% making progress on customer experience

Tue Oct 08 2019 - 04:44

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